At Onfordgreen Surgery (wonfordgreen-surgery.co.uk), player welfare sits at the heart of everything we do. We believe that gambling should always be an enjoyable, freely chosen form of entertainment — never a source of stress, financial hardship, or harm. Whether you are exploring Casushi Casino for the first time or you are a seasoned player, we want to make sure you have the knowledge, tools, and support you need to stay in control. This page is here for you, free of judgment, whenever you need it.
Recognising the Warning Signs
Problem gambling can develop gradually, and it is not always easy to spot in yourself or someone you care about. The following signs may indicate that gambling has moved beyond healthy entertainment and into harmful territory:
- Spending more money on gambling than you can comfortably afford to lose
- Chasing losses — continuing to gamble in an attempt to win back money already lost
- Lying to family members, friends, or colleagues about how much time or money you spend gambling
- Feeling restless, irritable, or anxious when you are not able to gamble
- Neglecting work, studies, or important responsibilities because of gambling
- Borrowing money, selling possessions, or taking out loans specifically to fund gambling
- Using gambling as a way to escape from stress, anxiety, depression, or personal problems
- Making repeated unsuccessful attempts to cut down or stop gambling
- Gambling interfering with relationships or causing arguments with people close to you
If any of these signs feel familiar, please know that you are not alone — and help is available right now.
Quick Self-Assessment
Take a moment to answer these questions honestly. They are for your own reflection and are not stored or shared by us.
- Do I sometimes gamble with money set aside for rent, bills, or everyday essentials?
- Have I ever felt the urge to gamble immediately after a win, to try to win more?
- Do I find it difficult to walk away once I have started a gambling session?
- Has someone I trust expressed concern about my gambling habits?
- Do I feel low, guilty, or ashamed after a gambling session?
- Am I keeping my gambling activity secret from the people around me?
- Have I ever missed an important event or deadline because I was gambling?
If you answered yes to two or more of these questions, we strongly encourage you to use the tools below and reach out to one of the free support organisations listed further down this page.
Tools That Keep You in Control
Reputable online casinos such as Casushi Casino are required by the UK Gambling Commission to offer a range of player-protection tools. These tools are free to use, easy to set up, and designed to put you firmly in the driving seat.
| Tool | What It Does | Where to Set It |
|---|---|---|
| Deposit Limits | Caps the maximum amount you can deposit daily, weekly, or monthly, preventing overspending before it starts. | Your casino account settings under "Responsible Gaming" or "Safe Gambling" |
| Loss / Wager Limits | Sets a ceiling on how much you can lose or wager within a chosen time period, stopping sessions from escalating. | Your casino account settings; contact customer support if the option is not visible |
| Reality Checks | Sends you on-screen reminders at regular intervals showing how long you have been playing and how much you have spent. | Session or notification settings within your casino account |
| Cooling-Off Period | Temporarily suspends your account for a short period (24 hours to 6 weeks) so you can step back without permanently closing your account. | Responsible Gaming section of your account, or via live chat with casino support |
| Self-Exclusion (GAMSTOP) | Registers you with the national self-exclusion scheme, blocking access to all UK-licensed gambling sites for a minimum of six months up to five years. | gamstop.co.uk — free, quick to register, covers all UKGC-licensed operators |
Strict 18+ Policy
In Great Britain, the legal minimum age for gambling is 18 years old. Onfordgreen Surgery maintains a firm and non-negotiable stance: gambling is for adults only, full stop. We do not promote any casino product to anyone under the age of 18, and we actively support the industry's efforts to prevent underage access.
UK-licensed casinos are legally required to verify the age and identity of every customer before allowing them to deposit or play. This typically involves checking official documents such as a passport, driving licence, or utility bill. If you are a parent or guardian, consider using parental control software — such as Gamban or Net Nanny — to block access to gambling websites on shared devices.
Where to Get Free, Confidential Help
You do not have to manage this alone. The organisations below offer free, confidential, non-judgmental support for anyone affected by problem gambling — whether that is you personally or someone you love.
- GamCare — gamcare.org.uk — The UK's leading provider of free information, support, and counselling for anyone affected by problem gambling. Operates the National Gambling Helpline: 0808 8020 133, available 24/7.
- BeGambleAware — begambleaware.org — A national charity providing resources, advice, and a free helpline to help people make informed decisions about gambling and find treatment.
- Gambling Therapy — gamblingtherapy.org — Offers free, practical advice and emotional support online, including live chat and forum communities, to players and affected family members worldwide.
- NCPG (National Council on Problem Gambling) — ncpgambling.org — A US-based organisation providing resources and a helpline that may be useful for international visitors to this site.
- Gamblers Anonymous — gamblersanonymous.org — A fellowship of people who share their experience, strength, and hope with each other to help solve their common problem and recover from compulsive gambling.
Our Commitment
Onfordgreen Surgery is committed to promoting safer gambling at every level of what we do. We only ever review and recommend casinos — including Casushi Casino — that hold a valid licence from the UK Gambling Commission and that demonstrably invest in player-protection measures. We will never knowingly direct vulnerable individuals, or anyone under 18, toward gambling products.
We review and update our responsible gaming content regularly to ensure it reflects current best practice, the latest support resources, and any changes to UK gambling regulations. If you feel that any part of our site falls short of this commitment, please contact us directly — your feedback genuinely matters to us.
Remember: gambling should always be fun. The moment it stops feeling that way, it is perfectly okay to step away and ask for help.